Since customer service is continuously becoming increasingly important in business, you might be wondering how to take the next step to improve your business’s customer service this year. By hiring a customer service virtual assistant, you can focus on other aspects of the business that needs your attention. Growth, expansion, product dev, name it, you now have the time for it!
24/7 Real-time Availability
Pleasing consumers can sometimes be a demanding job that requires your full attention, 24/7. Being online for 8 hours is not enough nowadays! Always being available when your consumers need you can widen your market reach. Sleep well and take that vacation, knowing that someone will be assisting your clients while you relax.
If you want to:
- Retain more clients
- Close more sales
- Improve the quality of customer service experience
- Increase your brand’s response time
- Improve your overall customer service this year
Then you might want to consider hiring a customer service virtual assistant!
What can a customer service virtual assistant do for your business?
- Customer Retention Calls
- Order Processing Call
- Phone Support Calls
- Reservation Calls
- Directory Assistance Calls
- Dispatch Calls
- Helpdesk Calls
- Live Chat Support
- Credit Card Processing
- Upselling & Product Add-ons
What can you expect from your customer service virtual assistant?
- Outstanding communication skills
- Calm and friendly presence on the phone
- Great listeners
- Good product knowledge
- Empathic and patient
- Persuasive
- Experienced in conflict resolution
- Tenacious and goes the extra mile.
Do yourself a favor and check out our virtual assistant services. Hire a talent from a different time zone to take care of your consumers while you sleep, or on a holiday break. Professional customer service virtual assistants from Virtual Assistant Talent are highly experienced and skilled. What are you waiting for? Get in touch with us now!
