Blog
Reasons to Hire a Virtual Customer Service Assistant
In our previous blogs, we talked in length about how important customer service is to your business. It can help with your brand image, improve client retention and loyalty,…
The Importance of a Blended and Adaptive Workplace in 2022
As we usher in a new age where the end of the pandemic is on the horizon for some countries, some find themselves slowly shifting towards new practices…
Qualities of an Ideal Bookkeeper
A bookkeeper is responsible for keeping track of a company’s records and transactions. While the emergence of tools and technology has made the job a bit easier, it’s still…
How is Good Customer Service Beneficial to Your Business?
Selling your products online has a lot of similarities to putting up a profile on a dating app. You need a clear photo of the goods, a description of…
4 Reasons to Hire a Virtual Appointment Setter
Ever sit through a meeting that could’ve been an email? Or had a lead that isn’t fit for your company’s services at all? We’ve all been there, and we…
Boom! It’s A Match: How to Create a Buyer Persona
In our previous post, we emphasized the importance of using targeting for effective lead generation. In order to help achieve the goal of targeted leads, we’re going to discuss the…
Bad Customer Service Can Break Your Business
No matter how good a company’s products are, one thing can always hinder its growth: BAD CUSTOMER SERVICE. Picture this: a flower store you love is offering a discount…
Creating a Style Guide for Your Brand – Tips
Since we’ve mentioned the importance of having a brand style guide in the previous blog, now we will be giving you tips on how to create a style guide.…
Why Your Brand Needs A Style Guide
Do you see a striking difference from the design of your website, to your internal newsletters, to your printed marketing collaterals? Ever find yourself struggling to find unifying elements in…
The Importance of Hiring a Trustworthy Bookkeeper
Dealing with money and finances is serious business. A good handle on finances can make or break your business. However, we understand that keeping track of your finances is…