Blog
Boosting Social Media Presence Effectively
Whether your business is new or old, social media is one of the ways to make it known to a lot of people. There are more than 200 million…
Can Your Business Survive “The Great Resignation”?
According to a study by Microsoft, we are amidst a ‘turnover crisis’, also known as ‘the great resignation’. This means that huge numbers of employees might leave their current…
Would a Virtual Bookkeeper Benefit My Business?
Business owners know that managing a business is not a walk in the park. Wearing many hats and being on top of every department takes a lot of time,…
How to Find the Right Virtual Bookkeeper for Your Business
In our previous blogs, we’ve discussed the importance of having a bookkeeper (and a trustworthy one at that), for your business. Are you here looking for a virtual bookkeeper…
Customer Service Trends That Can Make or Break Your Business
In our recent blog, we mentioned the rapidly increasing demand for a higher standard of customer service brought about by the pandemic. To add to that information, a research…
Should I Hire a Customer Service Virtual Assistant in 2022?
Since customer service is continuously becoming increasingly important in business, you might be wondering how to take the next step to improve your business’s customer service this year. By…
Poor Customer Service: What It Costs Your Business
Have you ever bought something from a company, experienced poor customer service, and just up and left? We’ve all been there. In fact, consumers want to avoid the experience…
How to Empower Your Customer Service Team to Work Smarter
Employees are one of the greatest assets a company could have. And customer service is crucial to any business’ success. So, isn’t it only proper that you take care…
What You Can Do About the Changes in Customer Service Expectations
The pandemic has changed customer service expectations in unprecedented ways. A study revealed that customers will abandon businesses over lack of trust. Now, more than ever is an important time…
The Benefits of Hiring a Customer Service Virtual Assistant
We’ve all felt the frustration of poor-quality customer service. Time spent following up, calling hotlines, and not getting any answer, taking days before getting any response—any one of these…