Customer Service VA

Our VA’s can provide customer service for the following nature of calls:

  • Customer Retention Calls
  • Order Processing Calls
  • Phone Support Calls
  • Reservation Calls
  • Directory Assistance Calls
  • Dispatch Calls
  • Helpdesk Calls
  • Live Chat Support
  • Credit Card Processing
  • Upselling & Product Add-ons

Our average Customer Service VA’s have more than 3 years experience handling inbound campaigns in the call center industry and have strong skill set in the following areas:

  • Clear Communication Skills
  • Great Listening Skills
  • Calming Presence on the Phone
  • Good Product Knowledge
  • Good w/Empathy & Patience
  • Persuasion Skills
  • Ability To Resolve Conflict & Manage It
  • Can Work The Extra Mile – Tenacity

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