Our Chat Support VA allows companies to attend to your potential clients and existing customers anytime and anywhere. With this online support service, your hired VA will log in through a chat system to access the chat service of your company. They provide automatic responses from standard canned messages or have access to responses available made by your keyword guide in your chat service database. Our Chat Support Assistant is a very inexpensive way of making sure that your existing and potential client inquiries are handled on an immediate basis to improve the company’s overall customer experience and increase potential sales conversion.
Our Chat Support VA possess the following skills to guarantee success in this specific role:
- Accountability to provide a one chat resolution
- Polite and truly helpful
- Communicate professionally
- Ability to multi-task/toggle between tools and manage multi-chat windows